Privacy Policy

Last updated: November 30, 2025

1. Introduction

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental services and visit our website.

By using our services, you consent to the data practices described in this statement. Please review this Privacy Policy carefully. If you have any questions or concerns about our practices, feel free to contact us.

2. Information We Collect

We may collect the following types of information:

Personal Information
  • Name, address, email address, and phone number
  • Driver's license information and driving record
  • Payment information (credit card details, billing address)
  • Date of birth and emergency contact information
Usage Data
  • Information about how you use our website and services
  • Your search queries and rental preferences
  • Location data when accessing our services
  • Device and browser information
Technical Data
  • IP address and browser type
  • Operating system and device identifiers
  • Pages visited and time spent on our site
  • Cookies and similar tracking technologies
3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and manage your car rental reservations
  • To verify your identity and driving eligibility
  • To communicate with you about your reservations and services
  • To improve our website and customer service experience
  • To process payments and prevent fraud
  • To send you promotional materials (with your consent)
  • To comply with legal obligations
  • To provide customer support and respond to inquiries
4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our business
  • Legal Requirements: When required by law, regulation, or legal process
  • Safety: To protect the rights, property, or safety of our users or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you provide explicit permission for data sharing
5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure server infrastructure with encryption protocols
  • Secure payment processing systems
  • Regular security audits and vulnerability assessments
  • Employee training on data protection procedures
  • Access controls limiting who can access personal data

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device when you visit our site. We use various types of cookies:

  • Essential Cookies: Required for the website to function properly
  • Performance Cookies: Help us understand how visitors interact with our site
  • Functionality Cookies: Provide enhanced functionality and personalization
  • Targeting Cookies: Used to deliver relevant content and advertisements

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing under certain circumstances
  • Portability: Request transfer of your data to another organization
  • Objection: Object to processing of your information
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below. We may request additional information to verify your identity before responding to your request.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We recommend that you review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to our website and services.

9. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information. Your continued use of our services after changes constitute acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@carrental.com

Phone: (123) 456-7890

Address: 123 Rental Street, Car City, CC 12345