Terms and Conditions

Last updated: November 30, 2025

1. Introduction

Welcome to our car rental service. These terms and conditions outline the rules and regulations for the use of our services. By accessing this website and using our car rental services, you accept these terms and conditions in full. Do not continue to use our services if you do not agree to all the terms stated here.

2. Definitions

In these Terms and Conditions:

  • "Company" refers to our car rental business.
  • "Customer" refers to you, the person using our services.
  • "Vehicle" refers to the car rented from us.
  • "Booking" refers to the reservation made through our platform.
  • "Rental Period" refers to the duration specified in the booking agreement.
3. License to Use Our Services

Unless otherwise stated, we own the intellectual property rights for all material on our website. All intellectual property rights are reserved. You may access this from our website for your own personal use subjected to restrictions set in these terms and conditions.

  • You must not republish material from our website
  • You must not sell, sub-license or commercialize material from our website
  • You must not reproduce, duplicate or copy content from our website
  • You must not engage in any data mining or similar extraction activities
4. User Registration

To access certain features of our service, you may be required to register an account. When registering, you agree to provide accurate and complete information. You are responsible for maintaining the security of your account and for all activities that occur under your account.

  • You must be at least 21 years old to rent a vehicle
  • You must possess a valid driver's license
  • You must meet any additional requirements specified by our terms or local laws
  • You are responsible for any activity under your account
5. Booking and Payment

When you make a booking through our platform, you enter into a binding agreement with us. All reservations are subject to availability and confirmation. Payment must be made in full at the time of booking unless otherwise specified.

  • Bookings are subject to availability and confirmed upon payment
  • We accept various payment methods as displayed on our platform
  • Prices are shown in the local currency and include applicable taxes
  • Additional fees may apply for special requests, insurance, or extensions
6. Cancellation Policy

Cancellations must be made through our platform or by contacting our customer service team. The following cancellation policy applies:

  • More than 48 hours before pickup: Full refund available
  • Between 24-48 hours before pickup: 50% refund
  • Less than 24 hours before pickup: No refund available
  • Changes to existing bookings are subject to availability and may incur fees
7. Vehicle Usage and Restrictions

The rented vehicle must be used in accordance with all applicable laws and regulations. The following restrictions apply:

  • Vehicles must not be used for racing, towing, or illegal activities
  • Smoking is prohibited in all rental vehicles
  • Unauthorized persons may not operate the vehicle
  • Vehicles must not be driven outside specified geographical boundaries
  • Customer is responsible for traffic violations incurred during rental period
8. Insurance and Liability

Our rental rates include basic insurance coverage. Additional insurance options are available at the time of booking. The renter is responsible for any damages not covered by insurance, including but not limited to scratches, dents, lost keys, or toll violations.

  • Damages exceeding insurance coverage will be charged to the renter
  • Theft of vehicle or its parts is fully the customer's responsibility
  • Loss of keys, documents, or accessories will incur additional charges
  • We are not liable for any indirect losses or damages
9. Limitation of Liability

In no event shall we be liable for any special, direct, indirect, consequential or incidental damages or any damages whatsoever, including but not limited to loss of use, loss of profits or loss of data, arising out of or in connection with the use of our services or the inability to use them.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of your jurisdiction, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

11. Changes to These Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: support@carrental.com

Phone: (123) 456-7890